Kimberly-Clark Professional Launches Washroom 5D Programme at ISSA/INTERCLEAN 2016

Kimberly-Clark Professional will introduce its new consultative service for Facilities Managers and FM teams, the Washroom 5D programme, to its European market at ISSA/INTERCLEAN 2016, 10-13 May in Amsterdam.

“Our Washroom 5D programme combines all we know about a winning washroom operation in 5-Dimensions of improvement: Cleanliness, Hygiene, Efficiency, Sustainability and Satisfaction,” explains Ed Borrini, Target Market Leader for Office Buildings at Kimberly-Clark Professional. “Washroom 5D is a unique consultative process in three core stages: discover, compare, improve. It discovers the specific key washroom pain points for FMs and how a washroom compares against industry standards. The programme also provides recommendations and tools to improve the washroom experience and tenant satisfaction levels which in turn can dramatically influence property lease renewals for FMs.”

Central to the process is a site assessment by a Kimberly-Clark Professional consultant to discover key improvement areas. Data from the assessment is analysed and feedback provided across the 5-Dimensions with recommendations of how to improve. The report from Kimberly-Clark Professional also details how the washroom compares with industry standards developed from the company’s vast experience and existing benchmark data.

Measurement is key to the Washroom 5D programme and the Kimberly-Clark Professional consultant will recommend tools to enable customers to collect data on end-user experience of their washroom. “No other global FM organisation is benchmarking standards in the washroom,” adds Ed Borrini. “The analysis of data collected at site provides a fact based and objective view on how a washroom measures up and how to improve.”

Find out more about Kimberly-Clark Limited by viewing their company profile, here.

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