Service Works Group

Service Works Group is an international expert solutions provider of comprehensive, Facilities, Property and PFI/PPP/PF2 Performance Management software. With operations across the globe, Service Works delivers solutions to manage a broad spectrum of workplace and service environments.

The company’s flagship software, QFM is a fully web-enabled CAFM software solution that is designed to manage both hard and soft FM services, space, bookings and property / estates. The software includes web-based, managed hosting (SaaS) and mobile deployment options, and operates on a broad range of tablet devices and smartphones to provide complete mobile workforce tracking and accountability.

QFM offers a centralised view of all facilities management activities, giving the capability to track and analyse portfolio-wide performance and determine the FM processes and expenditure needed for optimal business operations. The software includes over 400 standard reports and a comprehensive live management dashboard for high-level reporting tools for analysing trends and patterns. It transforms data into meaningful and actionable information which supports and validates strategic decision making.

QFM provides complete control over facilities and property operations, to improve service quality, drive operational efficiency, deliver sustainability savings and generate long term reductions in operational costs.

Service Works is the leading international provider of performance management software for PFI/PPP/PF2 contracts.

The company’s solution, P3rform, with QFM at its core, provides an integrated payment mechanism and is relied upon by major stakeholders to manage service delivery and operational performance, and provide risk management, accountability, transparency and contract auditing for the duration of PFI/PPP/PF2 contracts.