United Utilities Renews Total Facilities Management Contract with EMCOR UK

London, 11 December 2019: Leading facilities management provider EMCOR UK has been awarded a four year extension to its total facilities management contract with one of the UK’s largest water companies, United Utilities. The new multi-million pound deal will cover various sites and be effective as of April 2020 and will last until the end of March 2024.

Following a succesful and innovative five-year collaboration, EMCOR UK will continue to provide total facilities management services for United Utilities, including asset forward planning, data management and IOT, security, cleaning, catering, energy services and maintenance. The strong relationship cultivated during this initial tenure, led to the unprecedented four year renewal, ahead of the official end of their current contract – a testament to the success of the collaboration.

A key driver of the contract renewal has been EMCOR UK’s introduction of new technologies. Its device level energy monitoring solutions, for example, now provide insights into energy consumption, with live data helping to achieve greater efficiencies. In addition, EMCOR UK installed sensors and uses visualisation tools in order to monitor environmental conditions, such as temperature, humidity, CO2 and space utilisation.

Simon Varo, EMCOR UK Account Director for United Utilities, said: “Our partnership with United Utilities is a special one, so we are delighted to extend it into the coming years. As a customer, they are always open to new, innovative methods, which has enabled us to instill a highly collaborative way of working. This has allowed us to create a solid basis to support them in reducing costs, driving energy efficiencies, ensuring reliability, and ultimately, delivering a great service to their customers.”

Keith Chanter, CEO of EMCOR UK, said: “Being awarded a contract extension with United Utilities for another four years is an honour, and we look forward to continuing our work with such a forward thinking customer. Striving to be the best in its field in the UK, United Utilities constantly challenges EMCOR UK to perform at its very best, finding innovative approaches and harnessing new technologies, to deliver a great service to its end users.”

Sian Taylor, Head of Property at United Utilities, said: “We are pleased to renew our contract with EMCOR UK for another four years. Over our five-year collaboration we’ve been able to deliver a number of improvements across our sites resulting in significant cost, energy and water savings to help us continue to operate in a responsible manner, and most importantly deliver improved services at the lowest sustainble cost to our customers.”